Send the request from your Qevric account email
To request account deletion, email support@qevric.com from the email address used for your Qevric account.
Email account deletion requestAccount control
Qevric Account Deletion
Request deletion of your Qevric account and associated workspace data. This page explains how Qevric owners and staff users can request account deletion, what information may be deleted, and what information may be retained where required for legal, tax, security, payment, or compliance reasons.
Request path
How to request deletion
You do not need the mobile app installed to start a deletion request.
Include
Details that help us verify the account
- Your full name.
- Your Qevric account email address.
- Your business or workspace name.
- Whether you want to delete the full business workspace or only your staff/user account.
- Any extra details needed to identify the account.
Deletion and retention
What happens after a verified request
Qevric separates account deletion from information that may need to be retained for legal, billing, payment-provider, security, or compliance reasons.
Who Can Request Deletion
Workspace owners can request deletion of a Qevric business workspace and associated workspace data.
Staff users can request deletion or removal of their staff account from a Qevric workspace. If your account belongs to a business workspace that you do not own, Qevric may need to verify the request with the workspace owner or direct you to the business that controls the workspace.
Members, leads, or customers whose information is managed by a business using Qevric should generally contact that business first. Qevric may assist with privacy or deletion requests where required or appropriate.
What May Be Deleted Or De-Identified
After a verified deletion request, Qevric will delete or de-identify account and workspace data where deletion is legally and technically permitted.
- Account profile details, staff access records, and business workspace data.
- Members, leads, subscriptions, invoices, payments, credits, refunds, receipts, sessions, and check-ins.
- Storefront settings, notifications, and related operational records.
What May Be Retained
Some information may be retained where required or permitted for legal, tax, accounting, billing, payment-provider, fraud-prevention, security, dispute-resolution, audit, backup, or compliance purposes.
- Billing, tax, accounting, and payment-provider records.
- Security logs, fraud-prevention records, legal records, support history, and audit records.
- Records needed to resolve disputes or comply with applicable law.
Timing And Verification
Qevric may ask for additional verification before processing a deletion request.
Qevric reviews verified deletion requests and processes them within a reasonable period. Timing may depend on account ownership verification, workspace complexity, legal requirements, payment-provider records, and operational constraints.
Important Notes
Deletion may be permanent and may remove access to the Qevric workspace and related records.
If your Qevric workspace has active billing, payment-provider, legal, tax, or compliance obligations, some data may need to be retained even after access is removed or account data is deleted or de-identified.
Deleting the Qevric mobile app from your device does not delete your Qevric account or workspace data. Use this page to request deletion.
Full policy
Read the Privacy Policy
The Privacy Policy explains Qevric's broader data handling, retention, support, and privacy-request posture.