Legal
These Terms of Service govern access to and use of Qevric, a product of DuoCloud Infotech Private Limited.
Key points before the full Terms of Service.
Business account responsibility
Qevric is business software. The business is responsible for account details, staff permissions, member data, storefront content, taxes, notices, and lawful use of the workspace.
Trial and Qevric billing
Eligible new workspaces can start a 14-day trial after account activation without payment details. If paid billing is not completed after the trial, access may later be limited until billing is resolved.
Payments and providers
Stripe and any future payment providers handle payment flows under their own terms, fees, compliance checks, settlement timing, disputes, and account decisions.
Sections in these Terms of Service.
Qevric is intended for business customers. A business customer contracts with DuoCloud Infotech Private Limited for access to Qevric.
Owners, admins, and staff are authorized users of that business customer.
Members, leads, and portal users are people whose information or account access is managed by the business customer. They are not direct Qevric customers unless they separately contract with DuoCloud Infotech Private Limited.
The person creating or administering a Qevric workspace represents that they have authority to bind the business customer and manage the workspace on its behalf.
Qevric provides business software flows for subscriptions, billing, invoices, payments, member access, public storefronts, member portal flows, staff access, notifications, and connected day-to-day operations for fitness, wellness, and related businesses.
Qevric is not a bank, payment processor, accounting firm, legal advisor, tax advisor, medical-record system, healthcare provider, or emergency service.
Customers remain responsible for the member, lead, staff, business, storefront, image, description, payment, support, and operational information they enter, upload, import, publish, collect, or handle through Qevric.
Customers must ensure they have all required notices, consents, permissions, legal basis or other authority required by law, parent/guardian consents, and authority to handle data through Qevric.
Qevric handles member, lead, and workspace data as needed to provide, secure, support, bill, maintain, and improve the service, and to comply with law.
Customers must not enter sensitive medical, biometric, health-record, illegal, abusive, or payment-provider-prohibited data into Qevric unless Qevric expressly supports that use and appropriate legal terms are in place.
Qevric is not intended for direct contracting with children. Customers may use Qevric for minor members only when they have all required parent/guardian consent and legal authority.
Customer content may include business logos, images, descriptions, storefront pages, portal text, member content, uploaded files, notes, product/service descriptions, and other content provided through Qevric.
Customers retain ownership of their content. Customers grant Qevric a limited license to host, store, copy, display, transmit, process, and use customer content as needed to provide, operate, secure, support, and improve Qevric, and to display public content the customer intentionally publishes.
Customers represent that they have the rights and permissions needed to provide content to Qevric and to publish or share that content through Qevric flows.
Customers may use Qevric to publish storefront content, collect leads, enable member portal flows, generate public invoice or receipt links, and route users to payment-provider checkout flows.
Qevric may use technical controls intended to keep invoice links, receipt links, member portal account pages, checkout/payment flows, and account pages from being intentionally search-indexed. Public storefront and marketing pages may be indexable when intentionally published by the customer.
Customers and users must not:
Qevric plans, prices, included features, usage allowances, limits, packaging, and availability may change from time to time.
The pricing page, checkout or billing flow, and current subscription details describe the plan terms that apply to a workspace at a given time. Feature availability may depend on the selected Qevric plan, workspace settings, branch limits, active-member limits, release stage, region, platform, device, permissions, app version, and payment-provider setup/readiness.
Qevric may add, change, limit, suspend, retire, or replace features, flows, user interfaces, providers, integrations, mobile functionality, or product behavior over time.
Web and mobile experiences may differ. Qevric does not promise identical layout, functionality, display, or availability across web, mobile, operating systems, devices, app stores, or app versions.
Qevric offers a 14-day free trial for eligible new business workspaces unless a separate offer or written agreement states otherwise. The trial starts after account activation. Payment details are not required to begin the trial. Qevric may create the trial on a default plan and allow customers to choose or change plans after trying Qevric.
If billing is not completed successfully after the trial, the workspace may enter a temporary grace period and later restricted read-only access until billing is resolved.
Customers may cancel anytime. Cancellation does not end access immediately; access continues until the trial ends or the current paid billing cycle ends.
If a customer does not cancel during the free trial and payment is charged, Qevric does not allow refunds except where required by law or expressly agreed in writing.
Qevric subscription billing uses Stripe. Stripe or another payment provider may handle payment details under its own terms, privacy policy, compliance requirements, and financial-provider rules.
Qevric does not store full card numbers or full bank details directly. Qevric stores payment-provider references and details such as customer IDs, payment method type, brand, last4, invoice status, payment status, refund status, subscription status, and related provider identifiers.
Customers are responsible for reviewing any Stripe or payment-provider terms that apply to their use of billing and payment flows.
Customers may use Qevric with Stripe Connect or other supported providers to collect payments from their own members or customers.
Payment providers may charge fees, commissions, currency conversion costs, dispute or chargeback fees, payout fees, reserve amounts, taxes, or other amounts under their own terms.
Customers are responsible for reviewing applicable payment-provider terms, pricing, restrictions, settlement rules, prohibited or restricted business lists, and obligations before enabling or using payment flows.
To the extent permitted by law, Qevric is not responsible for payment-provider fees, errors, delays, outages, holds, reserves, rejected payments, disputes, chargebacks, account restrictions, settlement behavior, currency conversion, payout delays, provider account checks, provider compliance decisions, or related losses.
Customers are responsible for determining, collecting, reporting, and remitting taxes that apply to their business, members, services, products, invoices, payments, refunds, and storefront offerings.
Qevric may provide tax-related fields or calculations as product tools, but the customer remains responsible for tax setup, verification, reporting, and compliance.
Qevric does not provide tax advice.
Qevric may send transactional emails and in-app notifications related to account activation, password resets, staff invitations, billing, payment-account status, invoices, subscriptions, security, support, and product operations.
Qevric may support mobile push notifications for operational workspace updates on supported mobile apps. The push scope described in these Terms is for business owners, admins, and staff only.
Operational notifications may include details that help authorized users act, such as member names, invoice numbers, payment or due amounts, currency, subscription timing, daily attention summaries, and counts of invoices or subscriptions that need attention.
Mobile push notifications and device notification previews may display notification title or message details depending on the device, operating system, app settings, notification-preview settings, lock-screen settings, and user permissions. Customers and authorized users are responsible for managing staff access, devices, and notification-preview settings for their own privacy and operational needs.
Daily attention summaries are operational workspace notifications. Qevric does not use mobile push for marketing/news push, member-facing push, SMS, WhatsApp, marketing/news digests, Firebase Analytics, Crashlytics, Performance Monitoring, Remote Config, App Distribution, or Firebase delivery-data export to BigQuery.
Push delivery may depend on Firebase, Apple, Google, app stores, operating systems, network conditions, app state, device settings, and user permissions. Qevric does not guarantee that push notifications will be delivered, timely, uninterrupted, or available on every device.
Push notifications are not a substitute for checking the Qevric workspace, backend records, payment-provider records, or other official records.
Qevric may use temporary in-memory caches, freshness checks, server revalidation, provider data refreshes, and similar mechanisms to keep the product responsive.
Some screens may briefly show cached or previously loaded information while Qevric checks for newer backend data.
For billing, payment, invoice, receipt, subscription, access, and similar flows, backend records and applicable payment-provider records remain the official source for status, settlement, enforcement, and service decisions.
Customers should verify important billing, payment, member access, refund, tax, and settlement information before relying on it outside Qevric.
Qevric may provide mobile apps. Mobile app availability, features, permissions, notifications, display, and behavior may vary by app store, device, operating system, app version, region, plan, and release stage.
Use of mobile apps may also be subject to Apple, Google, app-store, device, operating-system, and mobile-platform terms.
Qevric provides best-effort support. Unless a separate written agreement states otherwise, Qevric does not provide guaranteed response times, resolution times, uptime commitments, service credits, or service-level agreements.
Support is handled by email at support@qevric.com.
Customers must use reasonable security measures for their Qevric accounts, authorized users, devices, and credentials.
Qevric uses administrative, technical, and operational controls designed to protect the service. No service can guarantee absolute security.
Customers must promptly notify Qevric if they suspect unauthorized access, compromised credentials, security abuse, or misuse of their workspace.
Qevric may suspend, restrict, make read-only, block, or terminate access if:
Customers may stop using Qevric subject to billing, cancellation, retention, and legal obligations.
Customers may use in-app export features where available. Qevric does not provide exports through email or support request.
Workspace deletion can be requested through support by the workspace owner.
Qevric retains workspace data while the account is active and as needed to provide the service. After a verified deletion request, Qevric deletes or de-identifies workspace/member data when operationally feasible. Qevric may retain billing, tax, security, fraud, dispute, legal, audit, backup, and payment-provider records as required or permitted by law.
Qevric depends on third-party service providers and integrations, including hosting, database, file/media storage, email, payments, analytics, mobile push, and infrastructure providers.
The service-provider list includes Vercel, Railway, Railway Postgres, Cloudflare Images, Cloudflare R2, Resend, Stripe, PostHog, Firebase/Google, and OpenAI for limited internal marketing blog generation.
Third-party services may change, fail, delay, restrict, suspend, charge fees, change terms, or handle data under their own terms and policies. Qevric is not responsible for third-party services to the extent permitted by law.
Customers must review third-party terms where their use of Qevric depends on third-party providers, especially payment providers.
The OpenAI use described in these Terms is limited to internal Qevric marketing blog generation. It must not use customer data, member data, staff/admin user data, payment data, support data, analytics data, private operational data, or any other data from the Qevric app.
Before using AI for customer-facing flows, member flows, support, payment decisions, risk scoring, recommendations, or Qevric app-data handling, Qevric will update or add relevant legal, privacy, provider, retention, and product notices.
If Qevric publishes AI-assisted blog content later, that content should not be treated as legal, tax, accounting, medical, or professional advice.
Qevric provides software tools. Qevric does not provide legal, tax, accounting, financial, medical, healthcare, fitness, nutrition, insurance, or professional advice.
Customers are responsible for obtaining professional advice for their own business, compliance, tax, payment, refund, member, and operational decisions.
To the extent permitted by law, Qevric is provided on an as-is and as-available basis. Qevric does not guarantee that the service will be uninterrupted, error-free, secure, accurate, timely, available on every device or platform, or suitable for every business need.
Qevric does not guarantee outcomes, revenue, collections, retention, member behavior, payment success, payment-provider settlement, payout timing, tax treatment, support resolution, push delivery, app-store availability, or third-party provider behavior.
Some disclaimers may not apply in all jurisdictions.
To the extent permitted by law, Qevric is not liable for indirect, incidental, special, consequential, punitive, exemplary, or similar damages, or for lost profits, lost revenue, lost data, loss of goodwill, business interruption, payment-provider losses, member disputes, downtime, outages, server unavailability, website unavailability, Stripe/payment-provider issues, settlement delays, chargebacks, disputes, tax issues, or third-party-provider failures.
Nothing in these Terms excludes liability where exclusion is not permitted by applicable law.
Customers agree to defend, indemnify, and hold Qevric harmless from claims, losses, liabilities, costs, and expenses arising from the following customer-controlled matters:
Qevric may update these Terms as the service, providers, laws, and business practices evolve. Updated versions will be posted with a new last-updated date. Where required, Qevric will provide additional notice.
Continued use after an effective update may mean acceptance of the updated Terms, subject to applicable law.
These Terms are governed by the laws of India. Subject to applicable law, courts in Nagpur, Maharashtra, India will have jurisdiction over disputes arising from or relating to these Terms or Qevric.
DuoCloud Infotech Private Limited
326, Nagarjun Colony, Jaripatka, Nagpur, Maharashtra, India - 440014
support@qevric.com
Review Qevric privacy information alongside these Terms.
